Frequently Asked Questions
Although we are primarily a paediatric clinic, we work with individuals of all ages, from infants to adults. Our services are tailored to meet the unique needs of each individual and age group.
Our Speech Pathologists are Registered and Certified Practising Members of Speech Pathology Australia.
Our Occupational Therapists are Registered and Certified with Occupational Therapy Australia and Australian Health Practitioner Regulation Agency (AHPRA).
Our Allied Health Assistants (AHA’s) either have a certificate level qualification in Allied Health Assistance or are training at university to become an allied health professional.
All of our clinicians have completed university degrees in their field of work. They also regularly attend additional and extensive training to continue to stay updated with the latest research and techniques in Speech Pathology and Occupational Therapy. For more information about our clinicians, please click here.
If you or your child is experiencing difficulties with communication, speech, language, fine motor skills, or sensory difficulties, we recommend scheduling an assessment with one of our clinicians to determine if therapy is necessary.
For more information about milestones, please click here.
Little Steps Therapies is a private practice. This means you don't need a referral to access our services. If you are eligible for a rebate through a Medicare referral, please ensure you bring your referral with you to your first session to be able to claim your rebate. For more information about funding and financial support, please click here.
You can schedule an appointment by calling our office at (02) 8625 5998, or by filling in an online enquiry here. You may be placed onto a waiting list if we do not have any available assessment or therapy spots.
The initial appointment will typically take around one hour and will involve a comprehensive assessment to investigate and identify areas of concern. This may include parent interview, observations, and standardised testing.
Sometimes your assessing clinician may recommend attending an additional assessment session for further in-depth testing. If this is the case, your clinician will discuss this with you and organise a subsequent assessment session.
Based on the results of this assessment, your clinician will discuss the result and create a personalised treatment plan if required. You will also receive a report outlining the assessment findings.
Yes, we collaborate regularly with children's school, teachers and educational institutions to support our students' development and progress.
Where required, our clinicians can also travel to schools, childcares or preschools to provide therapy and support.
The frequency of therapy sessions depends on the individual's needs and goals. At Little Steps Therapies sessions are typically scheduled once or twice a week.
Privacy Policy
Thank you for choosing Little Steps Therapies for your speech pathology and occupational therapy needs. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data.
1. Information We Collect
We collect the following types of information:
- Personal Information: This may include your name, contact details, date of birth, and other information necessary for the provision of our services.
- Health Information: We may collect health-related information for assessment and treatment purposes. This information is kept confidential and is subject to strict privacy laws.
- Billing Information: If applicable, we collect payment details for billing, private health insurance and Medicare purposes.
- Communication Data: We may collect data related to your interactions with our practice, including emails, phone calls, or messages.
2. How We Use Your Information
We use your information for the following purposes:
- Treatment: To provide therapy services, assessments, and treatment plans tailored to your needs.
- Billing and Insurance: To process payments, submit private health insurance claims, submit Medicare claims, and maintain financial records.
- Communication: To respond to enquiries, schedule appointments, and send appointment reminders.
- Legal Requirements: To comply with legal and regulatory requirements.
3. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with the following parties:
- Clinicians and Staff: Our qualified clinicians and administrative staff have access to your information for treatment and administrative purposes.
- Healthcare Providers: With your consent, we may share information with other healthcare providers involved in your care.
- Legal and Regulatory Authorities: We may disclose information as required by law or to protect our rights, privacy, safety, or property.
4. Data Security
We take security seriously and implement measures to protect your information. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.
5. Your Rights
You have rights regarding your personal data, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the revised date.
7. Contact Us
If you have any questions, concerns, or requests related to your privacy, please contact us on (02) 8625 5998, or via the contact form below.
We are committed to maintaining the privacy and confidentiality of your personal information. Thank you for choosing Little Steps Therapies for your therapy needs.
Contact Us
Better yet, see us in person!
We love our clients, so feel free to visit during normal business hours.
Little Steps Therapies
Ste 6, 40 Panmure Street, Rouse Hill, New South Wales 2155, Australia
Phone: (02) 8625 5998
Hours
Open today | 09:00 am – 05:00 pm |
Copyright © 2018 Little Steps Therapies Pty Ltd - All Rights Reserved.
Telehealth Sessions
Our clinic offers Telehealth Speech Pathology and Occupational Therapy support for clients around Australia. Get in contact with us today for more information about our Telehealth appointments.